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Home products teliSpeech overview
  • teliSpeech overview
  • openness
  • performance
  • flexibility
  • TeliSpeech is telisma's speech recognition software. It integrates the latest technological innovations and makes a new generation of simpler, more intuitive and reliable interactive voice activated services accessible to very large numbers of users. Whether, for example, it is used by a call centre to identify callers and qualify their requests or process them via self service, or for telecom operators to make calls, run voice mail systems or access voice portals, teliSpeech is at the heart of higher user satisfaction and better Quality of Service.
  • TeliSpeech's intrinsic performance for all the main languages on the market, together with the large set of tools it features, makes it the reference in vocal components for our ecosystem of partners: platform suppliers, solution development companies, systems integrators or hosting service providers.
  • Telisma's open strategy will also bring you an unprecedented level of autonomy: with all the comprehensive tool and development kits available on the teliSpeech platform you can take control; optimise, develop different variants of an existing language or build new languages!
  • TeliSpeech is 100% compliant with industry standards, including: Voice XML 2.0, MRCP 1.0, SISR, SRGS, NLSML and SNMP.
  • Thanks to its compatibility with the main telephony platforms, teliSpeech allows you to work in an open environment.
Its default parameters guarantee immediate performance:
  • whatever environment users call from, it makes no difference whether it's a noisy environment or not, or whether you are calling from your mobile, landline or using Voice over IP, teliSpeech simply works better!
  • whatever size your grammars are, teliSpeech's eXtra Large Vocabulary capability guarantees that they will be processed.
  • whatever the users' origins are, the multi-language and multi-accent option allows them to speak using different languages and different pronunciations, all during one single call.
  • there's no need to change the way the users speak to use teliSpeech! Its Natural Language technology allows complex dialogues and spontaneous speech.
  • based on a multi-client/multi-server architecture, teliSpeech ensures that your voice service is available 24 hours a day, 7 days a week and moreover has unlimited evolution capacity.
  • the set of tools available for Quality of Service Management allows you to monitor and manage the quality at each stage of your voice service's life-cycle.
  • recording management makes it easier for you to follow up on your application and allows you to analyse the audio sessions in a distributed environment.

 

 
 
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