LAVERSTOKE, UK: Intelligent network services vendor NewVoiceMedia announced today that it has signed an agreement with telisma to deploy 1,700 ports of telisma’s speech recognition technology in the UK. The deal will propel NewVoiceMedia into the top few providers of network-based speech recognition capability in the UK.
The capacity, which will be spread across five UK telcos and service providers, including THUS plc, will enable NewVoiceMedia to handle mass market levels of media response speech recognition, including telephone voting for TV and radio shows and responses to large advertising campaigns.
Anthony Buxton, VP Intelligent Network Sales, at NewVoiceMedia, said, “Our agreement with telisma gives us the scale and quality of carrier grade telco network-based speech recognition capability we need to support the largest scale projects within the UK.”
Commenting on the announcement, Laurent Balaine, telisma CEO, said, “We are delighted with the agreement. We see NewVoiceMedia as spearheading the deployment of our technology in the UK, and we are committed to supporting them in the true spirit of partnership.”
The deal between the two companies follows an earlier statement in May 2005 in which NewVoiceMedia first revealed that it had selected telisma as a strategic partner for voice recognition.
Founded in 2000, telisma is the European leader and number four in the world in word recognition technology for telecommunications.
Based on a technology stemming from more than 15 years of research at France Telecom R&D, the software products and services offered by telisma allow operators and suppliers to easily create and deploy mass voice command services at low cost.
Telisma has offices in France, Germany and the UK. For more information, see www.telisma.com.
NewVoiceMedia offers a ground-breaking intelligent telephony solutions vis PSTN and VoIP (SIP). It offers a high level of integration with customers’ IT infrastructure via a rich set APIs based on XML, CCXML and VoiceXML, as well as fully functional CTI. NewVoiceMedia offers its own call centre and call treatment application set as part of the platform. Through its use of XML, NewVoiceMedia makes it easy, quick and cost-effective for telcos and systems integrators to develop their own tight integration at multiple points into enterprise customers’ existing IT systems.
The list of customers already using NewVoiceMedia’s services include Parcelforce Worldwide, lastminute.com, Numark Chemists, the BBC, Thus plc, Visa and many other major clients. For more information, visit www.newvoicemedia.com.
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