Strategic investment motivated by increased demand from mass media for speech recognition.
Paris, December 13th, 2005 - Telisma, the leading European player in speech technologies announces that Jet Multimedia, leading hosting services provider in France for Internet, Wap, Audiotex, Minitel and telematics purchased them 4000 Automated Speech Recognition ports. This makes Jet Multimedia the leading hosting services provider for speech-enabled services.
The Jet Multimedia investment is a result of demand from big businesses, including several companies seeking to rapidly enhance their telephony and voice services with speech recognition functionalities.
According to Bruno Cunha, Marketing Manager at Jet Multimedia Hosting:
"As specialists in the audiovisual media sector, we are witnessing a real increase in interest for voice services featuring speech recognition. Now that such services are running successfully in the mass market, large companies are willing to go for it.
The ASR technology being mature, easy to use and roll out, I believe that speech-enabled services will become more and more common in the media and gaming market in years to come. Especially since they help create the special customer relationship that all companies are looking for today."
The Jet Multimedia-telisma multimedia IVR platform already supports very large-scale applications for the general public: the first solution, already deployed for 18 months, includes no fewer than 1,000 simultaneous ports using telisma technology.
Telisma’s speech recognition technology has demonstrated its performance with the interactive voice portal of TF1, the leading French television channel. The first thousand telisma ASR ports were deployed in phase one of the project, allowing callers to just say the title of their favorite service to be connected immediately. The portal was a real success. So in phase 2 of the project the decision was taken to deploy another ASR 4000 ports to provide an industrial answer to managing call peaks that can reach 1.5 million in two hours during popular, prime-time programs.
For Jet Multimedia, this deployment will be the occasion to migrate to teliSpeech, telisma’s new generation of speech recognition technology, that opens up new opportunities for evolution of the service, namely in terms of free expression.
For Jean-Jacques Devaux, Marketing Director at telisma :
"This migration and the second phase of investment of Jet Multimedia, a key player on the French hosting market, are the best demonstration of the reliability and efficiency of our technology, and reward our long-term focus on mainstream mass market technology. Our crystal clear, 100% non-competitive, indirect business model has made it possible for us to work hand in hand with Jet Multimedia and together conceive the innovative solutions the media expect from us."
