The pack consists of a speech enabled IVR solution, an easy-to-memorize phone number, and an administration extranet. A ready-to-use, complete, solution (Software as Service business model), the pack provides hospitals and clinics with a state of the art automated contact center, with no initial investment. With over one hundred hospitals and clinics already deploying this solution, it is proving it to be a real success in this sector! It has a huge impact on the callers’ satisfaction and frees up time from the highly skilled personnel.
In order to strengthen its leadership on this market, Jet Multimedia has gone one step further by integrating teliSpeech into its health pack. Users now simply have to say the name of the person they want to reach, and the call will be automatically connected. For hospitals and other health centers, the new speech-enabled contact center has proven to considerably improve client satisfaction, and to reduce holding-times and management costs. Moreover, it necessitates ZERO investment.
For more information, please visit www.jetmultimedia.fr
