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The teliSpeech technical support centre relies on speech experts working closely with our R&D team!

The telisma support centre is accessible to our value-added resellers:

 teliSpeech maintenance and support services



Our value-added resellers benefit from our maintenance and support services that include:

  • corrective maintenance of the installed version
  • updates
  • upgrades
  • web/email remote support

Our level 3 maintenance and support services include:  

  • detailed analysis and isolation of the problem
  • development of the trace reception strategy
  • trace reception and systematic analysis of the log files
  • intervention in the software source code
  • correction by remedy in the event of an emergency
  • error correction, distribution of a correction or a new up dated version
  • drafting of the necessary installation procedures
  • documentation updates 
  • delivery of new software updated versions




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