aim

To provide those employees implicated in the integration phase of teliSpeech with a detailed knowledge of its installation, maintenance deployment and the follow up of the applications which have been deployed on the voice platform.

duration: 1 day

audience

technology integrators
IT managers
system architects
system adminstrators
customer project managers
application developers

pre-requisites

exploitation system follow up and technical quality control (optional)
SNMP process supervision (strongly recommended)
program installation on Windows and Linux (mandatory)
basic knowledge of the TPC/IP and UDP protocols (strongly recommended)
logging function.

topics

general operation of teliSpeech
teliSpeech architecture
full installation of teliSpeech
teliSpeech configuration
teliSpeech deployment and the links between different teliSpeech processes
the main principles of maintenance and redundancy for teliSpeech
levels of logging within teliSpeech and use of log information
teliSpeech monitoring with SNMP traps
how to use the teliSpeech documentation and support.

Please note: this training does not cover other aspects of systems using voice recognition. So, other subjects covered in telisma's training catalogue are not included in this training program.

delivery method: presentations and practical sessions

languages: English, French